Get in touch
Contact our team for sales, support, or partnership inquiries.
When to expect a reply
Write to us at info@cardisong.com or through the form above. We reply within 24 hours on working days. The team is available from 10:00 to 18:00. You can write in Bulgarian or in English.
What we can help with
Patients and relatives
Questions about the device, its two-year warranty and how to get it — through your doctor or a medical facility. For availability and pricing, write to us.
Doctors and medical facilities
Questions about the workflow in the platform, about access to patients’ recordings and about the terms. If you are ready to begin, submit an application for access.
For doctorsPartners
Pharmacies, medical facilities and organisations that would like to work with CardiSong — describe your proposal briefly and we will come back to you.
What to include in your message
A short description helps us answer you the first time: who you are — a patient, a relative, a doctor or a partner — what the question is about and, if it concerns a device, where it was bought.
Please do not send ECG recordings or health information through this form — they are stored in the CardiSong platform. Only your doctor and you have access to your recordings.
Before you write to us
For questions about the app, about the device and its warranty, or about signing in to your account, the support page answers the most common ones.
Go to supportFor questions about a particular recording of yours, speak to your own doctor. CardiSong records, transmits and organises ECG recordings; reading them and giving an opinion are their work.